NO RETURNS OR REFUNDS ARE AVAILABLE AT THIS TIME. DUE TO HAVING MULTIPLE PROVIDERS FOR MY PRODUCTS, THERE IS CURRENTLY NOT ONE SET LOCATION A PRODUCT MAY COME FROM. THIS PROCESS IS TO ALLOW THE BEST MATERIALS IN MY STORE AS POSSIBLE, AND SHIP ORDERS QUICKLY AND EFFECTIVELY. YOU, AS THE CUSTOMER ARE RESPONSIBLE FOR ANY PURCHASE MADE. I HAVE MADE MY PRODUCT LISTINGS CLEAR AND CONCISE SO THAT YOU CAN MAKE THE BEST CHOICE POSSIBLE. IN THE FUTURE, WHEN I HAVE A SET LOCATION AND OR PROVIDER TO ACCEPT RETURNS, I WILL DO SO. PARCELS LOST BY MAIL ARE THE RESPONSIBILITY OF THE CUSTOMER AND MAILER SERVICES.